Q: Can I get samples from your factory?
A: Yes, free sample, and you just need to pay for the courier cost.
Q: If products have some quality problem, how would you deal with it?
A: We will be responsible for all the quality problems.
Q: What's the delivery time?
A: 1-3 days for sample, 20- 30 days for new production order.
Q. What is the standard of the package?
A. Export standard cartons or pallets.
Q. Do you accept OEM business?
A. Yes, we are an OEM/ODM supplier.
Q. What kind of certificate do you have?
A . We have ISO9001, ISO14001, SGS, FSSC,
Q. Do you supply design services?
A.Yes, our team can help design, 3D files and 3D samples before mass production.
Q. What's the MOQ to develop a new bottle?
A.1,000pcs for semi-auto machine production.
Q. Can I get my logo on the bottle?
A. Sure, we can print your logo on the bottle surface or apply a label for you.
Q. Can you supply the fitted cork?
A. Yes, we can supply the fitted cork, cap for all bottles.
Q: Can you print our Logo in Glass Bottle Packaging?
A: Yes, for you we can emboss or print the Logo on the product body and print the LOGO on the package
Q. Can I get a FREE SAMPLE?
A. Of course, the sample is available, please contact us if you are interested.
Q. What is your payment terms?
A.We accept L/C, D/P, D/A, T/T (including 30% deposit), Western Union, Paypal, etc.
Q, How can we know these are really lead-free and food-grade?
A, As usual for glass, we have common material, high white material, and crystal white material, all these materials are suitable for food grade and lead-free, we pass SGS, food grade test, no need to worry about safety.
Q, Can I freely combine the product I want?
A, Of course, Various sizes of glass bottles and caps in various materials can be customized and combined freely
Q, Will colored glass bottles fade?
A,@Glass uses an advanced electroplating printing process to make glass bottles that won't fade and are durable.
Q. Which kind of surface-finished products you can offer?
A， Embossing, mirroring, frosting, color plating, coating, and other surface finishing processes.
Q. How can I get a sample to check your quality?
A, Sample can be free while the freight charge is on the buyer, you can contact us for details.
Q. What are your prices?
A, Our prices may vary based on supply quantities and other customer needs. Your company can contact us for more order information, and we will send you an updated price list.
Q. What are your company's strengths
A. Familiar with international trade rules and procedures, with rich export experience and resources, able to provide high-quality products and services, as well as effective logistics and after-sales support.
Q，How about the packaging？
A， We have boxes for you to choose from. If you don't like our packaging or have your own ideas, customized is welcome.
Q. Can I get some samples?
A， Yes, you can. Our Samples are only free for the customers who confirm orders. But the freight for express is on the buyer's account.
Q, How do you transport them?
A. ocean shipping is always used by customers, anyway you could inform us of your port name, then we can consult the shipping freight for you at once.
Q. What's your payment term?
A,100% payment in advance for trial orders. 30% deposit payment, 70% balance payment before loading.
Q, What can you buy from us?
A, Glass liquor bottles, water bottles, vodka bottles, rum bottles, tequila bottles, glass jars, perfume bottles, glass dropper bottles, reed diffuser bottles, canisters, glassware, etc.
Q, How about the sealing?
A, For glass jars, we have glass lids, plastic caps, metal caps etc, all these kinds of lids will be matched with the jar perfectly and seal very well. There is a small strip of rubber under the lid where the glass hits the lid. They seal pretty well. Food-grade rubber in line with EU export standards, the lids are very easy to screw on and off. Just one twist for on and one for off.
Q, If any defective products, how can you settle them for us?
A, We will replace the defective and broken products in your next order or as you require a date.
Warm Tips: For any man-made damage we cannot change, refund, or make up.
Q, What are your shipping terms?
A, For samples or trial orders, FedEx, DHL, UPS, TNT, and ARAMEX can be provided.
For larger orders, delivery by air or sea, or rail according to your requirements, we will try to help you to choose the best way depending on your actual situation.
Q. What about the lead time?
A，--Samples will be sent within 12-24 hours after we receive your payment;
--Small orders will be delivered within 7-10 days after we receive your payment.
--Large quantity orders will be delivered within 20-25 days.
Q. Can I have a custom design?
A， Yes. We specialize in making custom glass bottles. We have a very professional design team that can help our clients design any kind of glass bottle. Or please offer your own drawing. It will take 15-20 working days to make a new mold and make a sample.
Q. Can we do our bottle design and print on the glass?
A, Yes, welcome to send your own design and print to us to develop. We will protect your bottle's intellectual property.
Q, How long is your production time?
A, If the products are stock ones, we can ship them out within 5-10 days after getting the payment. If we have no stock in hand, normally the production lead-time is around 25 days, depending on the types of the products, and also may take a little longer time if special custom design.
